Care Quality Commission, the regulatory body for the dental profession:
We spoke with four people who used the service and they all told us that they were very happy with the care and treatment they received. One person told us “everyone here is wonderful and so professional”. Another person said the office manager is always very helpful and approachable. People told us that staff were friendly and welcoming and that they were always treated in a respectful manner. People we spoke with told us that they were involved in planning their treatment and were able to make decisions about their dental care. They said that they received adequate information about their treatment and received information about how to care for their teeth in-between appointments. We found the practice was clean and tidy. Infection control policies were in place and followed by all staff. Personal protective equipment was used appropriately by staff. Staff told us that they felt supported by the dentists. We saw that staff received appropriate training and appraisal. The provider had effective systems in place to monitor and assess the service provided and patients were able to provide feedback on the services received at each visit.
Our Patients Say…
I could talk about how fantastic you are and would not go anywhere else for hours. I used to be very phobic about going to the Dentist, but not any more. I have finally found one that I trust and am really relaxed and happy with and have been going to now for a few years. One of the the procedures I have had was porcelain veneers, approximately two years ago, can honestly say I am still so over the moon with them. After spending many years previously covering my mouth when I smiled or laughed, and now……I don’t stop smiling. If someone had told me that I would be so happy years after having them done I would have been very sceptical. I would really encourage anyone who is thinking of having them done to go for it.
Thank you so much,
I have nothing but praise for the Gwynne Dental Practice. George has looked after both myself and my daughter aged 5 with an efficient, knowledgable and most importantly gentle approach.
Dr. Fi Antony
I have been so happy with the treatment my partner and I have received from Gwynne Dental. From the second you walk through the door, everybody from the receptionist make you feel relaxed and calm. We had the pleasure of seeing Georgina and she instantly made us feel at ease, explaining what she was going to need and making sure we were happy at each stage. I had to visit quite a few times before my treatment was complete and each time I was given comprehensive information about what would happen at my next appointment and how things were progressing, this helped me to be prepared and not worry. I am so pleased with the finished result and since seeing how happy I’ve been, my Mum and another friend have moved across to this practice too. Gwynne Dental offer an old fashioned personal service that is so often missing these days and I cannot recommend them highly enough.